Let's Get Down to Business - Episode 4 - Cloud Software for Tradies - Clinton from Tradie Pad

Money Honey, Let's Get Down to Business

Let's Get Down to Business Episode 4 – Cloud Software for Tradies - Clinton from Tradie Pad 

Summary of the Show:

In this episode Jo and Nicole catch up with Clinton from TradiePad.

You can learn more about TradiePad via their website, www.tradiepad.com.au

We would love everyone to join our Facebook Group Money Honey/ Tradie WAGS https://www.facebook.com/groups/moneyhoneyWAGS/

Follow Jo McCauley on Instagram @tradiewagjo

Follow Tradie WAGS on social media @TradieWAGS (both Facebook and Instagram)

Connect with either of us on Linkedin – Nicole McCabe or Joanne McCauley Thank you to our sponsor Jigsaw Tax & Advisory https://www.jigsawtaxandadvisory.com.au/

Transcript

spk_0:   0:00
think about the most professional business buzz. And, you know, have you ever wondered how they run their business? If he ever wanted to corner them and make them sit down and make a podcast? Well, that may not be me, but I'm here anyway. You're joining me in the coma. Cope and Me, Joanna McCauley. So let's get down to business.

spk_1:   0:22
Hi, welcome to this week's episode of Let's Get Down to Business. We have Joanna McCauley and Clinton from trading pad catching up ism in depth questions regarding his business, how he operates with cloud integration with Tracy's, and we will let Joe kick right into it. Yes, I'll just give you a brief introduction. As you know, I have a little bit of ah, so I'd have so called training wags. And through that I've come across Trading Pad and Clinton, and we've had a number of discussions in the past, and his business is all about making trading a little bit more flexible with their cloud computing skills and getting them, you know, to use APS and, you know, integrate. We've accounting products in. It's really, really cool business. He's got running, so thank you for joining us. Clinton. How are you

spk_2:   1:13
on? Very, very well,

spk_1:   1:15
thank you, Joe. Thank

spk_2:   1:17
you.

spk_1:   1:17
That's great. So, as you know, we sort of start with the five standing questions. So can I just give us a brief rundown on your career and what's led you to having a business called trading pad and just give us a bit of an understanding of what it's all about?

spk_2:   1:32
Absolutely. So I like what you said just earlier. Your side hustle with trainee wags. That's kind of trendy. Pets started out. It's quite a quite funny with similar names and starting out in similar ways. Where I was, I was a pawn on a form of our trade on, and I got into plumbing quite light in life. I did a lot of different things before I before I started my apprenticeship, including in creating hospitality and working re tile. And I was a ski instructor and

spk_1:   2:05
I are

spk_2:   2:07
the the photographer and all sorts of stuff, always random thing drifting, drifting through life. I guess you could say, trailing in releasing to the trip over to Canada. Uh, that's what I was doing this game stopping stuff, and I met some medical our lives or the gold over there Who who was a plumber, And he, um, his walk for there. Ah, and kind back to Australia and started up a plumbing business, not stayed in touch with him. And, uh, one day he said to meet, what do you do? You're gonna be, uh, what you gonna do with your life? Where you gonna be in five years and I sit on it and he said, Well, it kind of it. And I thought, What if it all tried pretty much every other buddy career? And what it would be better guy and drown any started My tried and I love it. Absolutely love that. It was cool to be back at school like a type of really enjoyed it actually applaud myself, um, unlocked. Come like school. I applied myself, and I did. I did. Really, Really? Well, I am. I got a couple of awards and really enjoyed the, uh, the technical side of things and the learning sort of things, and I guess because I was a little bit older, it's gonna be more experienced with Locke in business. I got involved in helping him. I just run a bit more of the operations of his planning business, So I was doing a bit of office work and dealing in bored seeing and doing It always says This is the four Technology was really prevalent within the construction industry. That was all paperbacks

spk_1:   3:40
on. I

spk_2:   3:40
remember thinking, thinking to myself, This is Thank you. I'm only thinking of myself. Um, this socks always type of it. There's gotta be a better way to do it. But back then, they wasn't really an option on dso possible with a few years, and I made a couple of changes with Morning who was working with and the kind of work were during it. And so one day I e. That the op ed was announced and and I thought I thought the iPad looks interesting that Mark did. Not. Being that we've been we've been waiting for. It's It's a little portable. It's gonna seem tired that's connected to the Internet, and they Maybe this is the thing that we could use to help help get rid of the paper. All the paper that's drowning that was drowned in the business to have drug cards and invoice books and diaries, and, um and I got my hands on a couple of the original ipads and initially a thought the other put mild on there and excel

spk_1:   4:41
and all the

spk_2:   4:42
tools that we've been using When my mom that

spk_1:   4:47
I think, Yeah, absolutely. And so

spk_2:   4:53
I had all these grand plans and then go land on the iPad. And and, of course, none of that would work. So, what are you, what we're gonna do? They seem to think of the pipe alight. But then I started to explore the ax, but we have They're not found in voice to go, which was which was very one of it were just the first act that

spk_1:   5:11
it was, um, like a regional war here. And it was

spk_2:   5:16
before it was performing. Voice to go was cloud based as well. So it was just an athlete who installed on the iPad and you could create quotes and crowding voices. And then you have the plant, the iPad into the computer, and it would download all of the quite soothing voices off the iPad into the invoice to go piece of software that was running on the windows computer. Um, and then you could do your reconciliation than whatever. So I compared to what we've got these days, it was bloody archaic. But but for those that it was a game changer

spk_1:   5:49
because way

spk_2:   5:51
got read about, you have, really we got rid of Aryan Boys books and now quite books. And then, um uh, bar is weakened. Ari's going the bookings and notes on what we've done and what about and on day replace that with a simple calendar function with Google Calendar so shared calendar that was shared 20 all the guys that were out in the field. So it was a pretty crude assistant compared to what we've got these days, like I said, But it was it was trading bad version one.

spk_1:   6:22
And it was,

spk_2:   6:23
um, it solved a massive problem for us. And it worked, you know, in the back, United States, we didn't have the cool tools that we've got now in the same pro was around I m f. And there's a couple of different options. But they were Morgan towards larger businesses that all the large organizations that had people in the office move on and we didn't have that luxury. Five guys in bands on the road all the time on the tools, all the time that we needed something that was mobile. So this combination of Google calendar any wants to go was was perfect for us. And I remember talking to my business partner and I've I'm talking to dive and saying, This is This is amazing. We could do this for other people. You know, this has helped helped our business massively transformation and efficiency and, you know, getting a list admin work done during the day on the job instead of a 10 o'clock in on it. And it was It had a massive impact on us personally and kind, of course on the business. So another thing we could do that to other people. And so my career took a little bit of the turn. I set up the side hustle like he said, try any pattern, started to help nights that were local promise and electricians around northern beaches and set them up with the same thing in voice to go on Google calendar. And then I started to I was addicted to the APP store. I was looking at the app store alone time,

spk_1:   7:51
you know, night time

spk_2:   7:52
I'd be trolling through the app store and looking cool lapse that I could be uses on the iPad and for different things. And And one day I came across a new app that I haven't seen before. Then they just could relate that it was an eco geo NGO. It was It was one of the very early job management systems that worked for small businesses that nice and quiet based on whatever. And that's what led me to find your because GOP integrated with, you know, this is back in 2011 11. It wa zero was really, really good.

spk_1:   8:29
Yeah, I Because it's me and my business, You guys

spk_2:   8:35
go. So zero went Is your average really interesting? Because I had only ever experienced obviously, invoice to go and em. I agree that we're using this talking morally, but d'oh, you're a real complete Ricky. Just how will that work was geo up with integrate with zero Andi and you're able to get this information flying record and forwards. And so that was I guess the that was the start of the zero, uh, relationship. And I guess how we've come to be connected. Joe through zero and the relationship down. Trading broadsides with about a bunch of bull cape is an accountant. Um, and I guess the interest is history. But since Danny a jewel was one of the early small business APS that worked for trade in construction But since then, we've now got a man in the different things. We've got service tonight and try to fire in a scorer on our floor and two pro and work Climax and jobber And

spk_1:   9:34
next Minute and Ferguson

spk_2:   9:36
all these cool tools that are all really good bit software on all kind of. I guess they all have their own pictures and functionality and six from businesses and suddenly try. D pad is about helping businesses tried and businesses in the trades and construction spice To understand how all this technology works and how it fits together and what I need. Cloud based accounting and Cloud base communications and job management and which system is gonna work for the bridge app would work for them and once we help them understand all the stuff on do understand which app is gonna work from, we help set it up and trying them how to use that support them and become by secret there outsource nerds the way technology training for trading.

spk_1:   10:22
Say so when you're at school. Clinton, You never thought when you grow up, I wanna be a cloud into greater Wouldn't even existed. Like zone. Oh, yeah,

spk_2:   10:36
My acted funny. You don't like my school career just yet, but I went to, uh, into a local hospital in my stomach is in your sixties going into seven next year. I went in, Did a young worker and one of the local hospital. I remember thinking, All right, so the stuff that I do, the decisions that I had to Mike and what subjects onward to study and what I wanted to do it was it was owned by irrelevant. But I kind of had absolutely nothing to do with where I am now.

spk_1:   11:08
Exactly. So so much

spk_2:   11:10
pressure is pulling the kids tonight. A decision's in your guys that curious changed so quickly and the whole the whole work industry. And like you said, jobs are existing now. That never existed 20 years ago with all of the school. You don't you don't know what's gonna happen. It it's, um it's amazing to think that that was so much pressure putting kids to make decisions about? Realistically, you don't know where you're gonna bring bodies and used 20 years

spk_1:   11:39
Exactly. And that's such a good single eye to a second question. Riches has been any sort of failure, unexpected event in your career that made you pivot over, reassess what you're doing. So I mean, I know you've had quite a very career, but was there anything that you know, anything bad that happened, or not bad, but failure or something like that that made you go? Hey, this is probably not the right direction I should be having, because I'm sure there was some challenges in starting up trying to pad.

spk_2:   12:04
Oh, yeah, absolutely. It was really, really early. It was too early. No way. We're We were doing things and thinking that things that the people hadn't even played a sport overall considered before. So, yeah, I guess, if anything, it was too early. There's nowadays. There's a lot of questions about the cloud, you know, have a cloud works and you that's a Q and whatever. But 67 years ago it was brand new, and people were scared of it and didn't understand it. If anything, it was probably a little bit early. But in terms of things that have happened that were unexpected or style Yah, one of the reasons that tried he had, uh, started. What kind of that was I had are damaged by May in a skiing accident was in Canada in in 2000. And I had to get I have to get in the reconstructed that I was putting it off and putting it off and putting up because there was never a good time for it. It works on Finally, it was getting worse in bliss, and I guess I finally had to make the decision. I need toe get speaks, otherwise it's gonna kick any worse. And so that was one of the, uh, things that made me rethink my plumbing career and one of the things that gave me the time to work on the iPad and work on the APS and get Google calendar working and sharing. And if I hadn't have damage money, if I hadn't have made the decision to get the knee reconstruction done in 2005 like I did, then I probably wouldn't have I definitely wouldn't have committed the time that was required. Thio getting up had set up in working. That then led to trade a padded cell gets at the time. It was

spk_1:   13:52
a

spk_2:   13:52
bit of the, you know, it was luck. Outgoing. Gonna get and get the knee reconstruction. Nothing. You have to work for months. It was a big thing at the time, but it was a critical moment in the creation of trading pad and and And I guess I understanding and learning all that stuff. That was a bit of a kidding. Ah, Hidden rainbow, I suppose

spk_1:   14:11
that's it. That's a good example. I think clean like something that was probably quite devastating at the time has turned out to be a great night catalyst to something that was much better further down the track so that so That question is about where cloth balance and I know you've got a lovely family and, you know, I'm sure you're busy like whole of us running a business and trying to develop a business and everything. But is there any non negotiables you have in to try and maintain a work life balance? Or is there such a thing

spk_2:   14:45
hide inside that I'm really bad at

spk_1:   14:48
it. I think

spk_2:   14:52
you really using it. It's something that I'm I wouldn't be ashamed of what I supposed. I catch myself, Um, no spending the time that I should be standing with the kids and with Esma loss. And yeah, it's a tough thing. You know it. You look at it from both sides of the calling. You need to spend the time thio get business up and running to them. Support family for the future. You know you can see that side of it, but then for the other college as well, you don't get this time back with your family, and I'm like going into your seven next year, and it's really important. Time to be spending is not strong with him. It's possible and with my daughter as well. And it's one of the things that I've got on my goals with this year's. The commit more time supporting their passions and spending time with them. While I can be good before an hour, they're going to united and not wanting to talk to me and hiding the truth stuff

spk_1:   15:51
Country as an empty nester. Now it's amazing how quickly it's going from May being the one who was taking my Children to say the new schools, they might be going to high school and now you know, they really finished finished one of them's finish college. You know, it's just amazing. So here's hoping goes so quick. So do try and take advantage of it a different

spk_2:   16:15
way. And I have to make a conscious decision to enforce these not traditional funeral finishing at a certain time and, yes, dedicating commuting time. So just spending time with family on weekends and any documents because lost to show like you said. But I

spk_1:   16:36
think you should focus your diary and say This is my family room and not feel guilty about it. I think that's the other thing. I I personally know that I feel guilty when I'm not working like I feel like I was stupid, but I should be working, you know, if I finish it for o'clock. Oh my God, I'm slacking off, you know, But it's community doesn't matter that I started it for work this morning. You know, it's just really strange, but you definitely trying bikes and with work life balance so um, now talking about work. The fourth question we have is about routines and habits working out. Obviously, you're the user of app, so I'm sure you might have some tapes. Is there anything that you do to keep you on track at work or keep your day on track? That you can reckon around with that? The whole tried you've had speck that, like, you know, is there any video of retaining that you do every day? Do you start to die a certain way? Do you, uh, you know what? What is it? Is there anything that you can tell us?

spk_2:   17:36
Ah, yeah. Google calendar is a really important part off how we operate. Like you were saying about getting to the calendar. Because if it's not the calendar, things don't get done and get on the worst on my own worst enemy with jamming stuff into my calendar, wherever it's gonna fit, which means I'm going from one thing to the next thing to the next thing, which kind of governs my schedule. But I've had to become quite, um, I had to become quiet now streaked with managing a to do list. We, uh we have the management software within Tried. Ted called a fellow kind of fellow, had on task, and it's a CRN, you know, manages all the customer records and projects in time tracking and wet stuff. It's got power within it. So it's becoming quite regimented with making sure that you used the task, the news that all that we've got another struggle to keep a track of things that are at the end, you and making sure you're going through the list. And I know it's Yeah, we got Scott lowered to half time. Sorry, good at managing to do it in getting stuff done. And I look at him and and I'm quite envious, cities so good at it. I don't know if it's different. People have different skills, but I guess the mind thing is using the tools that were available and and using them in a way that that maximizes your productivity because WorldCom pool and it's I have to become very strict with not getting distracted and making the decision toe work on the things that are are important and well have I guess, the best outcome for the business rather than working on things that are not important about fun to do. And maybe that field mag parts and dragons got colder than shiny,

spk_1:   19:29
shiny object in

spk_2:   19:30
getting distracted, parting

spk_1:   19:32
ways, so easy to do because you got all

spk_2:   19:38
these cool things to look at it. I guess it's just having that, um uh, hiring that discipline. You know what to ignore.

spk_1:   19:47
Yeah,

spk_2:   19:47
and what to spend spend time on. It's an ongoing battle. You know, I have to constantly be watching it and pulling myself up, you know, work on the stuff that needs to be. We don't know if you want to

spk_1:   19:59
work. Have you done a pe p A luck? It's like a assessment on your personality. Have you ever done that before? I

spk_2:   20:09
have a bomb. The

spk_1:   20:11
alarms, Yeah, kissing me and I in a day and you

spk_2:   20:17
can't remember.

spk_1:   20:18
Look, can't Rambo because we have done that with the last off, and it's amazing. It's so true. And but it also makes you acknowledge that everyone's different, and that event has different views to bring. So, um, for example, I'm more of an eye in a day, which is dr and talking until you've got the the I definitely in there and I'm pretty sure you've got a lot of day in there, too, because you've got a lot of dominance and drive. But you know, people who were like that, it's sometimes hard to stick to compliance and and stick to those two everyday tasks. And it's very easy to get distracted. So I think acknowledging that that's what you like. I mean, you know, and then trying your hardest to find ways around it. But anyway, I just could be interesting the radio as I'm sure it would be a good raid a

spk_2:   21:08
while ago.

spk_1:   21:09
You probably need to do another one. They change. So it's about what you're at that point in time. But I could just imagine what it was like. So the last question before we go into a bit of a discussion about trading pad, which I'm gonna get Nick to do a lot of that because she doesn't really know that much about it. So it's a perfect opportunity for her asking questions. But if you go back to your younger self and before you sort of started your career or whatever is any like thing, you would tell yourself any advice you give yourself. You know about what's gonna happen and what you should be doing.

spk_2:   21:41
Ah, I I got lots of good bush when I when I was younger and passed out in the business. But you're you kind of don't listen well, that well,

spk_1:   21:54
And

spk_2:   21:57
and I guess it's the kind of thing that you have to experience things to really understand. Had I worked, there has been lots of bad decisions on every news that happened for whatever reason. But I don't think there was really could've been one pace of the boys that would have helped with those decisions. It's really just comes down to experience in the end and learning from the mistakes. I think sometimes we need to make the types toe understand

spk_1:   22:27
consequences room entirely.

spk_2:   22:29
There have things work out. Um, one of them, I think one of them would have been in the early days. When you first time to try a pad. We needed somebody to do an assessment of their business and give us a recommendation of what hopefully we needed to be first. I'm mad is very bad decision. I'm on setting up south ports for trade cut. When we were, we were just not ready for some sources. Regret for the software. Bit based.

spk_1:   22:57
Yeah.

spk_2:   22:58
And so we we spent a lot of time on loan money. A lot of effort on doing south school Spare, uh uh for trying within. Yeah. So you light it started. That was that was a beach. Um, that was a big learning curve on, but I guess that's it's a good indicator off what can happen if you make the wrong decision.

spk_1:   23:23
And so queer way into the next part, is it? Yeah, because that's exactly what you dono every day is a look at what's the best solution for your clients and because there is so much out there, so we might just have a quick break as we can go to our responses.

spk_0:   23:43
This episode of Let's get Down to Business is pulled two by trading wags. Here we have Joanne Miccoli from trading wags. Joe, what interests you about business more Just trading wags actually do. Okay, Trading wags is my little side hustle. I developed it because I want to help the wives and girlfriends of apartness off. Try East to be that business owners and small businesses. So what it does is it's a weekly newsletter that I send out with my various belongs on their bloods of content that will help you run your business better, and it's a little bit funny. How can L? This one's get in touch with trading wags. Okay, the best thing you can do is subscribe to the trading wags News let up, which you can subscribe to on our website www dot training legs dot com. Thank you so much during. Let's get down to business.

spk_1:   24:37
You've joined me, Nicole McCabe doing Nicolay and Clinton from trading pad. Now, Clinton, Um, I've actually got some really interesting questions view because I'm not 100% across your product, but I can see that you've got a lot of that recommendations. Can you run me through how trading pad selects and tests and up for service is

spk_2:   24:59
Yeah, absolutely. We well, we don't take recommendations of absolutely, um, we've seen we've seen first hand. What can happen if you're wrong. Act is recommended and put into a business That could be well, what explained before it

spk_1:   25:20
is that sounds

spk_2:   25:20
force, and you're making your own decisions. How's Wilson? It It wasn't Owens I was destructive. It had the chance, Toby destructive Because of the amount of time in the Amanda I'm effort and money they got put into it. But luckily we were able to to make a change on dhe and switch over to the subway that we used currently, which, which is a cello, which we'll start a little time off that towards on Sal toasty. But the small businesses until it when he's a family so well, quite like your guest in that instance that we could make that change. But that was a real mining cave or our point for us. I understand and make a decision that we don't take these recommendations widely because, as of advisor, and I guess that's what we call out those where where ah, consultant and adviser initially climbs where we're making a recommendation off. What software? What not just a software Well, what combination off products is gonna work for business because we look a accounting and email and communication and cloud storage and fungi. Sweet Google drive in off the street. Six live in that kind of stuff and and, of course, the what we call operational software, which is the job and project management software that that works for the business to run the day to day operations. And they all work to get up. They will work. I'm handing him to create what we call a business technology platform. So I guess the biggest decision that we need to make his training package, which operational software we recommend that you work with. Oh, and another a little bit of history I mentioned earlier. Jean Walk as one of the first, absolutely started working With and Geo. It's got a very interesting story. They that were great. I'm so for nearly eyes that they had some growing issues, growing pains and growing issues, and the software became very unstable. And we had a lot of clients that we put on to Gino Open and overnight. Um, they released not date, which broke a lot of things, and the software was was almost unusable.

spk_1:   27:31
So we had

spk_2:   27:32
a long quiet again. This isn't like this a pivotal point in trying to pad history where we had a long court that we had to move off Geo. And so that was another, I guess point where we went. Okay, we need to make sure that the Peking products that are, um, you have a long term I have a clear road are stable are something that the record not gonna have to act trying to being because it's it's not working. So we we've made the decision that we only work with what we call best of breed solution. So we need to know that they have a good backing and I've got a good infrastructure behind them. And they they got kind of clear plans on where they want to go and what they what they going to do and types of businesses that they work for. So there's a whole bunch of, I guess, the investment that goes into understanding the features and functions, but also the underlying structure, infrastructure and plans, uh, for the business and finance software so that we're working with products. They're gonna support us as well as well of the corn. So from a testing perspective, it's it's ongoing. It's the nature of industry that we're working with clouds up way, that it's constantly changing, and so we need to be on top. Only new products that are out there and what they're doing what they do but keeping up with the changes that they're making his world because I saw where that you look at six months ago would be completely. Could be a completely different when you look at it today.

spk_1:   29:14
Of course, I was gonna say change fatigue. Must be something that you guys have toe sort of consistently manage. You definitely have a robust testing method and a lot of very well integrated apse. So is that when you're recommending a client to engage with software package? So you guys get in there and you brief them on everything and get them trained up. Have you ever found really a good happy? I'm looking for a feel good story. Clinton. Have you found a massive change through cloud integration and going paperless because the benefits are obviously there. But where have you seen this sort of change? Business path?

spk_2:   29:51
Oh, yes, it happened little by every day. It's And that's one of the nine reasons that we love. Well, that I love doing what we do. We try and encourage the impact that we have on people's businesses in their lives. I'm whether it's very so different people. One of the key questions we ask in an initial on in the initial scoping sessions. Initial assessment that we do for people's businesses is, Where do you want the business to go? Do you want to grow it? Do you want to Just Michael Arcadia. Are we adding more jobs? Were any more staff or this will reduce the amount of ADM Union told me spinning because it doesn't really govern where we go with the with the software, Um, and what we see orbit. The benefits that we see are absolutely phenomenal, whether it's it's time citing and bank becoming that we get from people is I now have the ability to go and pick up my kitchen school. Or we don't have to work somebody not to get everything and get everything ready and not after Ms family events, all friends events, because I've got a duel. This adds meet after Alan. That is massive time savings and personal gain for people. And then, of course, there's business growth and we would constantly that we are quite regularly working with that quiets to move them from product I to protect babe because they have grown product I and that's something that we're not afraid of doing. That something that I think business and it has to be, I'm aware of is that you're more, um, you might end up having like a stepping stone off trucks that you use within your business as your business grows and evolves. I'm so as a business that's got one or two guards that in the field obviously operates very, very differently to a business that has 10 guards out in the field and the different software products that suit those different businesses. They're different business structures in terms of capability and complexity and reporting. And so we were regularly working with businesses with that grown in terms of numbers of jobs and numbers of stop. And we helped to make that transition from product ida productively. And that's a cool thing. You know, it's, ah, it's It's proving that what we've done works because they're able to grow and their ableto control. That cries because we've seen a lot of destructive growth over the years where businesses get too big too quickly and they've got no control over it, and the whole thing explodes. Where is when you've got tools in place that can manage it. And you've got the ability to, um, keep on top of a little and have the reporting and the visibility you need. You can make decisions in the business based on Donner and information, rather than just acting acting on things, actually, some things because you have to. So, um,

spk_1:   32:42
I think that thing in business, like everyone strives to growth. But you're gonna realize that growth could be quite painful. And you know that that often does require change. So, like what you're saying, Clinton is exactly right. Sometimes you stop with one solution and you have to change to something else. That's it. It's so impala. Ultimately, especially when we work in joint industries. I guess a really good way to look at it when you work with business. Eventually they report to an accountant. Data tells such a story, and being able to your capture that manage that through growth phases is phenomenal When we look it again, I started my career on M Y. B 14 for the

spk_0:   33:22
desktop was in the ER on starting very early days of cell phone and like, this is amazing. I also worked in a

spk_1:   33:32
cultural agency where we had paper ledges, eso seeing the changes in that and being able to stay on top of it. I feel people are often hesitant to engage and change. So if you will, service provides a platform that they could do that easily and get systems that work together. It is a godsend. I got you relinquished questions. Clinton. So, yeah, when I first met you, I'm mature. A cloud integration partners event. A training day on dhe. I know Michael and I went to that thinking how good we could be a cloud integrators else. Ills, and, uh, one of things you guys taught us really quickly. And we definitely took on board was, um can you just explain that, like, doctor, patient, specialist relationship thing with cloud integration? And

spk_2:   34:20
that's it's a really good analogy that we used to explain the potential relationship between, um, cladding to greater, which is what we are. The technology trying organization of the financial avoidable keeper of the accountant, and then the quiet. So we're all on. I guess there's a quiet integrated. We've got a specialized set off, um, skills that we use that works very closely into Junction mid double K. Granny Cam. We don't do what will keep us in camps to we're not way, Don't handle zero and boiled on duty. You can't do the battle that kind of stuff. But the tools that we set up work very, very closely. The work of the accountable caper does This analogy of the GP and a specialist is what we used to explain that where the accountant bookkeeper that works with a business owner is kind of like a GP dealing with general health of the business. They can run kind of reports and assessments on the business down here with the help of the business and provides. I guess I'm going regular communication about how the business is going. But when it comes to specialist things like making a decision on what Soft lady, if you're gonna use within division, um, you can call that a J. Pero the accountable caper can call on a cloud integrated as a specialist to help provide that gardens on what's going to be the right technology. The right software Thio working with in conjunction with We did accounting package like a little kind of GP specialist relationships. It's a team effort because we're all working together to provide that service to the quiet. And so I think in the in the past that's been a bit of uh, not so much a team effort. I guess people have thought that maybe crowd into Gregor's, um, run their own rights that we very clearly understand the relationship that we all have to get up. So work t use our specific skills and now and special to you to provide a combo in service to the quiet. Because when we do that, when a coroner has ah, business sign has bookkeeper accountant that's got the spark kissing on the financials and the the general reporting a business and a specialist that's helping out with the technology of the art dealer standards that we call ourselves

spk_1:   36:48
through

spk_2:   36:49
the combined service is is the sum is greater than the parts. You know. We can really provide a that that trusted that boy's a structure to a business, and I really hope the business grow, and that's what we see over and over again when we're working in close conjunction with double paper. An accountant that that's helping could drive that growth and that efficiency and productivity of the business. We see massive gun.

spk_1:   37:13
Yeah, coming as an accountant, you know, the idea of putting app scene is great, but I just don't have time to learn how to do that. And I also know that I wouldn't be able to do it as well as you can. And I mean, that's what you're an expert at. So to me, it just makes sense to forward our clients onto someone who we know can get. We can get a really good high quality product sorted out, whereas I can try and play around with it and just come up with something. It's not not as good as what you could do it. So that's why we really like the whole concept of cloud integration and it I know you just specialize in trade these, but there are definitely other partners out there for different types of businesses. So, Andi, I know you work with another couple of firms or is it just the one? I'm not really sure what a

spk_2:   38:03
whole bunch of them is that the way we've made a decision because of my background is a plumber. We made a decision to focus on trade in construction because that's what we know. And and and there's enough work. And it enough APS and solutions out there Toby on Temple for tried in construction without having Thio complicate things.

spk_1:   38:25
Other industry capsule something out there on the 0 800? Yes, right. No one can possibly know all of them. So you know, I'm really not being expert in all of them. So it also includes things like Not just you like trade if I or your service might. It also includes things like payment systems to bring in layman's earlier you know, if our inventory system that you have to integrate. But I also remember you telling us just about simple things like get a a domain name in your email address and how that might could make a difference. So much for starting

spk_2:   39:05
many tool. That is so many different things that can help the business. And that's the recall ourselves. A specialist required intuitive, but where specialist jobs betrayed in construction because that's that's what we focus on and understand. But like you said, there are other Claritin D grade is that we work with other businesses. We work closely with anything. They consult him to work on hospitality and wholesale. And retail is the point of Southeast inventory and wholesale systems, which is a whole nother can of worms that I don't know. You want to get involved.

spk_1:   39:36
Okay, So I Look, I never got a rep up because I know you've got some or stuff that you've got to do today. That we'd really like to just give you an opportunity to give everyone an idea of how to get in contact with you. Andi, like maybe the next step If they were interested in finding out about some maps for their tried to businesses. And, you know, obviously don't be scared about it. It's definitely worth looking into it. So I could just give us a rundown on how we can get in contact with you Plane.

spk_2:   40:03
Absolutely. Study alone. This or a business that's looking at adopting technology? My recommendation is it's all about education. You need to educate yourself about how it works and how your business is going to operate or what it's gonna look like operating some technology. So we created a service that we call Skyping Session, which is a wife for us to spend some one on one time with the business. You understand what what you do, how you do it, what the requirements are, where the business is going in the future. There is a chance for us to scope out what's required and what involved. But it's also champ for us to start educating, educating the business. You're in the business about how all this stuff works and fit together and what the system's gonna look like and how it's gonna operate. So I just had the business time of this thinking person technology. You've got the option off going and exploring the APP store yourself, Lock argued years ago and and tent down leading always acts. And so I'm starting up the trials and testing it and kind of trying to understand how it works. And you can spend hours and hours and hours doing that. And on said, the scoping session that we do kind of let you leverage the knowledge and information that we've gained over the years and years and years of doing this and scoping out nearly 2000 businesses. Now, Thio, you deliver jam eligible different systems so that we can make that assessment for you and provide the recommendation, but also educate your battle with the stuff that that that there and how it works. Yeah, Skyping session is a 90 minute one on one. We typically didn't online using video meeting technology because we're dealing with courts alive in Australia and New Zealand and other regions of the world now. So we do it on Long Island because of the efficiency of it and the cost of making this offer. But it's also introducing some new technology as well the mating, how the choir works and whatever. So so we do it on online store concession for 90 minutes on dhe. That's a chance to discuss the business, provide a bit of education about how this stuff works and then on then provide a recommendation on what software is going. What's awful is gonna work and how it's gonna look. And, of course, we can then puts in processing together around set up training costs. Yeah, so I'm scoping. Session is step one, and it's it's a low cost starting point to get stuff that education process and get an understanding of how it all works on the easiest way to get that happening is on our Web sites Trading bad. Don't come today, you, we, you the tools that lets you book in a cool and initial 15 minutes introduction. Cool. Where we can have a bit of a discussion of that you will be what you do. And just pretty quiet little questions just to make sure that where I will help you on about 15 minutes is is complimentary, No obligation. And we've got a tool in there that lets you book a die in a time. Trust to give you a call because we we hide playing time tag and wasting time going backwards unfold You missed on cold between so up uh, we traded because once I busy So the tool that we use that she booked a dying atone for us to give you a ring for this 15 minute initial discussion on then, from there, we can book in describing session on dhe. Start educating. So I guess that's what we call whole. Reaction is on my Web site on the Web site. You've got a book, a cool book, a call button, Don't put your television and then we'll give you a ring to have an initial discussion and see where we got something

spk_1:   43:46
that's great. And look, honestly, we do have a few clients who have used your service is now, and, you know, obviously you charge for the time you do, and that's exactly what you should be doing. You're running your business. But when you look at the amount of time that the people are saving by not having to do that work themselves and having an expert, it is definitely worth the money. Um, we were quite surprised it how, you know, cost effective. It waas s o you know, what's the value of the plumber who's trying to install service mates time, You know, when you kind of work it out, it's definitely worth while exploring. And, you know, I just highly recommend you to take advantage of these and and have a book, a call with Clinton or whoever in his team who's able to talk to you and see what they can do because you know it will make your life so much better. I promise. She comes down to it. Engages Specialist clinic Thank you so much for your time. This is being insanely informative. I will be heavily recommending this total of my trading friends. Um, thank you for joining us. Great. We're all right. Thanks so much. Clinton will catch you later. And, Joe, this is me

spk_0:   44:56
signing off. Doing this is used on an elf, I assume. And yeah, E thank you so much. Let's get down to business. Is a production of money, honey media, All advice. Disgusted. This production is general in nature should not be applied to your personal circumstances without first consulting the advice of a tax profession here at money, Honey, media out team means everything to us. So we'd like to extend a quick thanks to Brett Hartley for our original entry music Charlie Evans, for the voluntary relinquishment of his wonderful boys for our disclaimer. And Joe knew unpaid one man production team Joe and I work full time is tax accountants with infrequent join our lives. So we really appreciate it If you took five minutes to share the podcast greatest five stars on apple podcasts although on Spotify or download from bus sprout, these actions get podcast out Two more listeners And if anything, we crave the recognition. Find us on Facebook at money honeys. Last trading wags enjoying conversation catch you next time